Master Your DukeFlix Experience

Your complete guide to streaming, managing content, and optimizing playback across all your devices.

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Instant Start Guide

Get up and running with DukeFlix in just three easy steps

Quick Start

1

Access Your Library

Log into dukeflix.com
Use the same Plex account you joined DukeFlix with.

2

Navigate to DukeFlix

In the left sidebar, access your DukeFlix content in two ways:

Direct Access: Click on the "Movies" and "TV Shows" libraries.
Alternative Access: Click on "More", then select DukeFlix and choose the Movie or TV Show libraries.
Use the search bar to instantly find titles across all libraries.
3

Start Streaming

Click any thumbnail to begin watching immediately.
Hover over titles for quick info & playback options.

Watchlist Superpower

Add titles to your Plex Watchlist ⭐ to automatically trigger requests for missing content through Overseerr. Requests are processed within 4-6 hours.

Device Setup

Optimize your experience across all your favorite devices

Apple TV 4K Setup

  • Install Plex from the App Store
  • Log in with your credentials
  • For 4K/HDR content:
    • Install Infuse 7 (Free Version)
    • Connect via "Shared Libraries"

iOS Optimization

Recommended Settings:

  • Plex → Quality: Original
  • Enable "Auto Adjust Quality"
  • Allow Mobile Streaming

Android TV/Shield

  • Install Plex for Android TV
  • Navigate to DukeFlix library
  • Maximum Quality: Original
  • Passthrough: HDMI, Refresh Rate Switching: On

Browser Playback

  • Use the latest version of Chrome/Firefox
  • Disable IPV6 in network settings
  • Enable Hardware Acceleration
  • For 4K/HDR, use the Plex App

Media Request System

Easily request new content and track its status

Request System

Request via Overseerr

  1. 1 Visit Media Requests
  2. 2 Search or browse for content
  3. 3 Select desired quality/version
  4. 4 Submit request (approved instantly)
Automation Features
  • Automatic 4K upgrades when available
  • Subtitle auto-download for all content
  • Weekly auto-remove for watched content

Request Status Tracking

Pending

Checking availability

Processing

Downloading content

Available

Ready in Plex

Troubleshooting

Quick solutions to common issues

Playback Issues

  • Buffering

    Lower quality in Plex settings

  • Sync Issues

    Try alternate client (Infuse)

  • 4K Failure

    Check device compatibility

Common Fixes

  • Missing Content

    Refresh library metadata

  • Authentication Errors

    Relog in Plex

  • Subtitles Missing

    Request via Overseerr

Need More Help?

Contact support directly through the Overseerr interface using the ⚠️ icon next to any request. Include as many technical details as possible for faster resolution.